Suppliers and Subprocessors
This page lists key suppliers and subprocessors used by Sales Triage to deliver its services.
The list should be kept current whenever suppliers are added, removed or materially changed.
How to Read This Page
Not every provider is used for every client, every feature or every account.
Some providers are used only when a specific feature is enabled, such as AI assistance, email connectivity, payment processing, enrichment, company research or video messaging.
Where Sales Triage acts as a processor, relevant subprocessors are used to provide the service on behalf of the client.
Our Suppliers and Subprocessors
The list below is maintained in code and is the same list shown on our Privacy Policy, so the two cannot drift apart. It includes our AI providers, the services used for specific features (email and calendar, payments, enrichment, company research, video messaging), and the infrastructure that hosts and backs up the platform (our UK host and our UK offsite backup store). When a provider is added, removed or materially changed, this list updates in both places at once.
Anthropic
- What we use them for
- Powers our AI features - drafting emails, analysing meeting transcripts, and generating playbooks and reports.
- What we share with them
- The content you put into AI features, which can include messages, meeting transcripts, and CRM notes.
- Where they process data
- United States
Apollo
- What we use them for
- An alternative provider for discovering and enriching the prospects you choose to research.
- What we share with them
- Contact identifiers such as name, company, and work email used to retrieve professional information.
- Where they process data
- United States
Bunny.net
- What we use them for
- Hosts and streams the video messages you record in the platform.
- What we share with them
- The video and audio you record, along with video titles and thumbnail images.
- Where they process data
- United Kingdom and European Union (storage in London and Frankfurt, with EU-only delivery routing).
Companies House
- What we use them for
- Looks up UK company information when you research and add prospects.
- What we share with them
- The company names and registration numbers you search for.
- Where they process data
- United Kingdom
Exa
- What we use them for
- An alternative provider for discovering companies and searching news when you research prospects.
- What we share with them
- The company names, search terms, and ideal-prospect criteria used to find companies and relevant news.
- Where they process data
- United States
Fasthosts
- What we use them for
- Provides the UK virtual server that hosts the application and database during beta.
- What we share with them
- All platform data is hosted on this server, including the records and notes you store.
- Where they process data
- United Kingdom
Lusha
- What we use them for
- An alternative provider for enriching the prospect and contact records you choose to research.
- What we share with them
- Contact identifiers such as name, company, and work email used to retrieve professional information.
- Where they process data
- United States and European Union
Microsoft OneDrive
- What we use them for
- Stores offsite backup copies of the platform.
- What we share with them
- Backup copies of the platform database, which contain the data you store in the platform.
- Where they process data
- United Kingdom
Nylas
- What we use them for
- Connects your email inbox and calendar so you can send messages and manage meetings from inside the app.
- What we share with them
- Email content, calendar events, and contact details from the inbox you connect.
- Where they process data
- United States and European Union
OpenAI
- What we use them for
- An alternative AI provider for the same drafting, analysis, and generation features.
- What we share with them
- The content you put into AI features, which can include messages, meeting transcripts, and CRM notes.
- Where they process data
- United States
People Data Labs
- What we use them for
- Enriches the prospect and contact records you choose to research with professional details.
- What we share with them
- Contact identifiers such as name, company, and work email used to retrieve professional information.
- Where they process data
- United States
Stripe
- What we use them for
- Processes subscription and coaching payments securely.
- What we share with them
- Your name, email address, billing address, and payment card details.
- Where they process data
- United States and European Union
Tavily
- What we use them for
- Searches the web for company news and context when you research prospects.
- What we share with them
- The company names and search terms used to find relevant news.
- Where they process data
- United States
Prospecting and Enrichment Providers
Prospecting and enrichment providers may be used by Sales Triage or by clients depending on the feature, configuration and data source.
Where a client imports or enriches data using third-party tools, the client remains responsible for having a lawful basis for obtaining and using that data.
AI Providers
AI providers are used through commercial API services.
Client content submitted through AI features is not used to train AI models under the commercial API terms used by Sales Triage.
Supplier Change Process
When a supplier or subprocessor is added, removed or materially changed, Sales Triage should:
- update this page
- update the Privacy Policy if required
- update AI and security pages if affected
- add an entry to the changelog
- notify affected clients where required by contract or law