Assignment 2 – Cluster the Pains

Build Your Commercial Engine Module 2 Assignment 2 - Cluster the Pains

Your next assignment: Clustering Pain

You’ve done the hard thinking.

Now it’s time to bring structure to it.

Set aside 90 minutes to 3 hours and work through the Clustered Pain and Promises template.

This assignment turns your individual ASEIF pains into clear themes that people can recognise, remember, and repeat.


Step 1: Create your pain clusters

Using your completed Pain Mapping:

  • Group related as-if statements together
  • Look for repeated emotions, impacts, and patterns
  • Name each group using 1–3 simple words (e.g. Clarity, Confidence, Time)

You’re aiming for 3–5 pain clusters in total.

If a cluster only has one item, it’s not a cluster.

Merge it, expand it, or remove it.


Step 2: Write the client sentence

For each pain cluster, write a client sentence – a high-level statement that a client could plausibly say themselves.

For example:

“Most of our clients come to us because they’re wasting time doing things the long, hard way and want their evenings back.”

These sentences should be:

  • Emotional
  • Simple
  • Human
  • Free of jargon

They describe the problem, not your solution.


Step 3: Write the pain solution sentence

Now turn each cluster into a clear promise using this format:

We do X so that Y, and you no longer feel Z.

These sentences connect:

  • The pain
  • The outcome
  • The emotional relief

They will later become:

  • Website copy
  • Sales messaging
  • Referral language
  • Conversation anchors

What good looks like

By the end of this assignment, you should be able to say things like:

  • Most of our clients come to us because they feel unclear about what to focus on and worry they’re making the wrong decisions.
  • We help founders create clarity so they can move forward with confidence and stop second-guessing themselves.

You are not aiming for clever.

You are aiming for clear.


A final reminder

Don’t rush this.

If you already think you “have” this, do it anyway – most people tighten, simplify, and improve their messaging significantly at this stage.

This work becomes the foundation for:

  • Market definition
  • Positioning
  • Messaging
  • Selling without pressure

Clarity here makes everything else easier.

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